407 - UNOPS Case-flow Management and Deskbook Associate - Ramallah

Application Type : External Vacancy
Job ID/Title : 407 - UNOPS Case-flow Management and Deskbook Associate
Category : Other
Brand : UNOPS
Post Level : LICA4 level 4
Application Deadline : 11-Apr-11
Duty Station : Ramallah
Type of Contract : Other
Post Number :
(for 100 Series Contracts)
Languages Required :
Arabic, English,
Starting Date :
(date when the selected canditate is expected to start)
Duration of Initial Contract : One year with possiblity of extension
Expected Duration of Assignment :
Background:

The United Nations Office for Project Services Jerusalem Operations Centre (UNOPS JMOC) was established in East Jerusalem in late 2006. Amongst other things, UNOPS JMOC helps global and local partners, including ministries of the Palestinian Authority, design and implement projects that respond to the need of local people in the Palestinian Territories.
 
UNOPS JMOC is supporting the Canadian government with the implementation of two components of the Sharaka project, a 5-year program of assistance directed at strengthening the Office of Attorney General/Public Prosecution (OAG/PP) in order to enhance its contribution to the stability, prosperity and democratic development of the West Bank. The first component is a procurement component, which will satisfy a substantial part of the operational objectives of the project by supplying concrete and tangible support to the PA through (i) retrofitting the new OAG headquarters building; (ii) furnishing and equipping PP district offices; (iii) equipping the OAG/PP offices with IT equipment; (iv) providing videoconferencing facilities for the OAG/PP; and (v) purchasing vehicles for use by the OAG/PP. The second component is a technical legal assistance component, which will satisfy the structural, knowledge and capacity building objectives of the project by supplying assistance to the OAG/PP in the following areas: (i) supporting the creation of a Planning Unit within the OAG; (ii) strengthening the internal structure, organization, management and operational capacity of the OAG/PP; (iii) creating human rights and gender units; (iv) providing targeted training support; and (v) supporting Canada’s coordinating role for donor and implementing agency activities within the OAG.
 
The Canadian-funded Sharaka Project requires the services of a qualified associate to provide operational support to the Office of the Attorney General (OAG) in Ramallah and the Public Prosecution Service (PP) across the Palestinian Authority. The Associate will work with OAG management to enable it to effectively develop and implement procedures and practices to ensure efficient prosecutorial operations and cash-flow management.

The Associate will be embedded with the OAG for the duration of the contract and will provide services directly to the Office of the Attorney General and its staff. Management of the position will be provided by the United Nations Office for Project Services (UNOPS) in conjunction with the OAG and the Sharaka Project. UNOPS will be responsible for remuneration and contract related matters. The Sharaka Project, headed by the Sharaka Field Director, will be the Project Authority and will be responsible for providing overall project-related direction to the Associate in his/her support to the OAG. The OAG, through the Planning Unit Head, will act as the Technical Authority providing daily supervision and substantive guidance to the Associate on matters of internal OAG management, needs and priorities, and will facilitate the Associate’s integration with the OAG.  In all of his/her dealings, they will be driven by a focus on attaining the strategic objectives of the OAG and will work closely with the heads of OAG divisions and Sharaka team members in order to achieve this.
Description of Responsibilities:
The Associate core duties will include, but are not limited to, assisting OAG management to:
 
•Conduct an in-depth process mapping study of a case’s life-cycle;
•Facilitate regular communications between members of management on case management issues;
•Analyze statistical data and/or case management reports;
•Review and assess archiving and filing systems;
•Develop an institution-wide case-flow management strategy and system that rationalizes the way in which a case is handled from intake to file closure;
•Work with other OAG/PP specialists or staff on the related issue of backlog reduction;
•Draft an operational/procedural Desk book for prosecutors;
•Collaborate with other OAG/PP-focused projects on issues of case management; and
•Keep abreast of standard operating procedures, “best practices,” court rules, and changes in legislation.
Impact of Results
•Successful completion of the tasks explained in the previous paragraph. Successful and timely delivery of all activities and products
•Development and implementation of procedures and practices to ensure efficient prosecutorial operations and cash-flow management;and

Keep abreast of standard operating procedures, "best practices", court rules, and chagnes in legislation.

Impact of Results

•Successful completion of the tasks explained in the previous paragraph. Successful and timely delivery of all activities and products
•Development and implementation of procedures and practices to ensure efficient prosecutorial operations and cash-flow management.
 
Competencies :
•Attention to detail;
•Excellent analytical ability;
•Ability to think logically;
•Sound judgment, independent and creative thinking;
•Strong drafting and report writing skills;
•Strong written and verbal communication skills in Arabic;
•Effective planning, organization and administrative skills;
•Ability to relay information, as appropriate, and to collect, analyze and evaluate data for reports and future planning;
•Ability to use computer software related to an office environment (Microsoft Office Suite or equivalent);
•Listening and questioning skills combined with the ability to interact confidently with service “clients” to determine what the problem is and explain the solution;
•Ability to work well in a team;
•Ability to work collaboratively with other operational professionals, both Palestinian and international;
•Possess tactfulness and the ability to provide professional leadership;
•Ability to maintain confidentiality and discretion concerning case information;
•Problem-solving skills;
•Ability to prioritize amongst tasks; and
•Ability to work effectively under conditions of limited or dual supervision, high stress and rapidly changing situations and circumstances.
Qualifications :
Education:                                 
•Bachelor Degree in Law, and a Master's degree in law, criminal justice, program administration or related field; Additional years of relevant work experience, preferably in combination with a relevant bachelor’s degree, may substitute for the requirement for a master’s degree
 
Experience:      
•Five (5) or more years experience in case management; supervision; time management; or program administration including: development, analysis, implementation, administration or research;
•Previous experience working in the public sector;
•Previous experience working with lawyers or other legal professionals.
•Knowledge of Palestinian justice sector, in particular prosecutions;
•A demonstrable understanding and acceptance of the mission, values, goals and objectives of the Sharaka Project and the OAG/PP.
 
Language Requirements:         
• Strong written and verbal communication skills in Arabic; and
•Intermediate verbal communication skills in English.
 
“UNDP/PAPP is an equal opportunity employer: applications from men and women will be considered equally”
Important message to all applicants!
o    Please be aware that the UNDP/PAPP will review your application only if you have uploaded Personal History Form (P.11) to your application. Please download the form from the following link: http://jobs.undp.ps.
o    You will get the opportunity to upload the P-11 at when you apply for the position.
o    Incomplete applications or applications received after the closing date will not be given consideration. Please note that only applications that are under consideration will be contacted. 
o    For more detailed information about UNDP/PAPP please visit our website at www.undp.ps.