375 - UNOPS Claims Intake Assistant - Ramallah with travel to WB and EJ

Application Type : External Vacancy
Job ID/Title : 375 - UNOPS Claims Intake Assistant
Category : Other
Brand : UNOPS
Post Level : LICA level 3
Application Deadline : 19-Nov-10
Duty Station : Ramallah with travel to WB and EJ
Type of Contract : Other
Post Number :
(for 100 Series Contracts)
Languages Required :
Arabic, English,
Starting Date :
(date when the selected canditate is expected to start)
Duration of Initial Contract : through 31 December 2011
Expected Duration of Assignment :
Background:
The United Nations Register of Damage Caused by the Construction of the Wall in the Occupied
Palestinian Territory (“UNRoD”) has been established by General Assembly Resolution A/RES/ES-10/17 of 24 January 2007 to serve as a record, in documentary form, of the damage caused to all natural and legal persons concerned as a result of the construction of the Wall by Israel in the Occupied Palestinian Territory, including in and around East Jerusalem.
UNRoD is required to a) undertake outreach activities in the Occupied Palestinian Territory in order to inform potential claimants of the right of all natural and legal persons who have suffered damage as a result of the construction of the Wall to submit a claim to UNRoD, and to disseminate information about the existence and purpose of UNRoD and the procedure for filing a claim with UNRoD and b) conduct claims intake activities including distribution of claim forms to potential claimants, assisting claimants in completing the claim forms, and the collection and delivery of completed claim forms to UNRoD’s office in Vienna for further processing.
 
Description of Responsibilities:
Provide guidance and assistance to claimants in completing the claim forms, including explaining categories of damage, the fields in the claim form and the documentation required to support the claim;
-Assist claimants in categorizing their losses and entering relevant data and information into the claim form, where necessary;
-Ensure that administrative tasks associated with the intake of claims are carried out in an organized manner, including recording the claim number of the claims received each day;
-Ensure that each completed claim form including supporting documentation is delivered to UNOPS Offices in Jerusalem or Ramallah;
-Assist with logistical arrangements for outreach and claims collection activities and their implementation including selection of venues and finalizing the schedule of events;
-Ensure that equipment and claim forms needed for claims-intake are available at required sites including infrastructure;
-Assist with setting-up the office at serviced site(s);
-Perform the range of functions related to the outreach to the affected natural and legal persons, including dissemination of posters, leaflets, participating in organizing electronic media productions, and monitoring effectiveness of the implementation of the programme;
-Assist with scheduling appointments with claimants;
-Undertake the driver and limited fleet management related support services within the project, as required;
-Perform other duties as assigned.
 
Impact of Results

• Successful assistance in completing claim forms and in their delivery to Jerusalem/Ramallah.
• The claim forms are completed in accordance with the requirements.
 
 
 
Competencies :
• Ability to speak and write clearly and effectively in Arabic; ability to listen to others, correctly interpret messages and responds appropriately; ability to tailor language, tone, style and format to match audience; ability to demonstrate openness in sharing information and keeping people informed; attention to detail; ability to exercise the function with discretion.
Qualifications :
Education:
• Higher Education (Bachelor Equivalent) in a relevant field.

Experience:
•3 - 6 years of experience in paralegal work, public relations, conference servicing or related area. Knowledge of organizational legal framework, relevant legal processes, procedures and terminology for review, examination, preparation and processing of claim forms.  Work with data collection and documentation with a politically and socially sensitive project is a strong advantage.

Language Requirements:
Fluency in oral and written Arabic and English

 “ UNDP/PAPP is an equal opportunity employer: applications from men and women will be considered equally”