Under the overall guidance of the Senior Project Coordinator and the direct supervision of the Claims-intake Associate, and in full compliance with the overall substantive and operational guidance provided by the Executive Director of UNRoD, the incumbent will be responsible for the effective management of the claims-intake process in the execution of UNRoD’s mandate. In particular, the incumbent will perform the following tasks:
Provide guidance and assistance to claimants in completing the claim forms, including explaining categories of damage, the fields in the claim form and the documentation required to support the claim;
Assist claimants in categorizing their losses and entering relevant data and information into the claim form, where necessary;
Ensure that administrative tasks associated with the intake of claims are carried out in an organized manner, including recording the claim number of the claims received each day;
Ensure that each completed claim form including supporting documentation is delivered to UNOPS Offices in Jerusalem;
Assist with logistical arrangements for outreach and claims collection activities and their implementation including selection of venues and finalizing the schedule of events;
Ensure that equipment and claim forms needed for claims-intake is available at required sites including infrastructure;
Assist with setting-up the office at serviced site(s);
Perform the range of functions related to the outreach to the effected natural and legal persons, including dissemination of posters, leaflets, participating in organizing electronic media productions, and monitoring effectiveness of the implementation of the programme;
Assist with scheduling appointments with claimants;
Perform other duties as assigned.
IV. Impact of Results
Successful assistance with claims forms and their successful delivery to Jerusalem | 
