The position of Security Operations Assistant is located in Jerusalem Security Coordination Office (JSCO) of the United Nations (UN) Security Management System in Jerusalem, serving the United Nations Agencies in Israel, West Bank and Gaza (IWBG). The Security Operations Assistant typically supports the Chief Security Advisor (CSA), Deputy Security Adviser (DSA), Access Coordinator in specific to their access related tasks. They also assist Field Security Coordination Officers (FSCO), Local Security Assistants (LSA), and the Senior Security Operations Assistant and are directly supervised by the Senior Security Operations Assistant.
The Security Operations Assistant represents the CSA in all aspects of the performance of their daily duties and work under the direct supervision and direction of the Senior Security Operations Assistant.
General Responsibilities:
•Maintain 24-hour radio and telephone communication, with the:
-UNRWA - WB Radio Room;
-UNTSO Military Operations Centre;
-UNRWA – Gaza Radio Room;
-All Agency/Zone Wardens;
-Country Offices;
-Mission HQ.
•Track the movement of all staff who are travelling in Phase 3 / 4 and other high risk areas in IWBG.
•After consultations with the OO (in coordination with the FSCOs) update staff about high risk security and access situations that may develop and areas to be avoided.
•Disseminate access & security information as directed through the Emergency Communications System (ECS), SMS text Security Alerts, Email and Telephone.
•Receive, log and process all Security Clearances for Internal travel from UN staff members and keep a proper filing system.
• Monitoring open sources and other sources of security related information, support to the CSA/DSA/OO/FSCO and Senior Security Operations Assistant in confirmation of security & access related incidents.
•Support CSA/DSA/OO in developing and maintaining;
-The Security Plan for I/WB/G
-Security Information Cycle
-Security Operations
-Preparedness for implementation of the Security Plan
-Security Training
-Serious Incident Reporting System (SIRS)
-Mandatory UN DSS Returns
-Integrated Security Clearance & Tracking system (ISECT) I/WB/G
•Act as the first point of call for all UN Staff members during emergencies & access difficulties and assist the staff members to ensure their safety and security. The JSCO is the UN Security Management System’s Helpline. As such the Security Operations Assistant should be able to activate and support the UN security & access response system, whilst providing emergency support and counselling to the caller.
•Maintaining Security & Access Incidents Database and provide accurate figures, statistics and reports upon request.
•Provide related ECS Voice Procedures Training to UN Staff/Agencies upon request.
•Control entry and ensure security of the JSCO during afterhour’s period.
•Conduct periodic radio checks as necessary.
•Upon assuming duties check that all office machines, air conditioners, lights, etc. in the Radio Room are in working condition.
•Receive, record and appropriately respond to personnel and telephone enquiries and provide information or suggest alternative sources of information.
•Monitor and control the security communication network to ensure security and discipline.
•Report for duty as and when necessary (on call for emergencies) as well as according the schedule of duty.
•Inform the CSA/OO/concerned FSCOs/Senior Security Operations Assistant of all security & access related accidents and incidents by the quickest means.
•Log in all accidents and incidents reported during duty period.
•Chronologically receive, process, record and pass all UN related security & access information to the appropriate clients through the normal communication channels.
•Register and forward all mail, faxes and messages deposited during duty and off hours.
•Notify the OO/ concerned FSCOs / Senior Security Operations Assistant immediately of any access and security incident/accident reported via communication network.
•Request and accurately identify/verify exact location map grid references of all incidents/accidents and pass the same on to the OO/Duty FSCO / Senior Security Operations Assistant.
•Remain well orientated on all working maps in the duty room.
•Maintain both electronic and manual log/occurrence book/register.
•Provide necessary assistance to all UN Staff and Staff of other organisations who may need access and security assistance through radio or telephone channels.
•Brief the incoming Security Operations Assistant of all events, especially pending cases on actions taken and what to expect during hand /take over of duties.
• Perform any other tasks and duties as directed by the supervisor. | 
